- Automatic review request emails
Automate the review process with customizable review request emails sent out for every order
- Display customer reviews and ratings
Boost credibility by showcasing real customer reviews and ratings on your store's product listings and product pages
- Review analytics
See how well shoppers are engaging with your reviews and how much revenue you've made through conversions
- Collect reviews on site
Display a "Write a review" button on your store to make it easy for customers to leave reviews
- Manage and reply to reviews
View, manage, delete, and reply to reviews all in one place
- Bulk import reviews
Easily import your customer reviews from AliExpress or CSV files
Flexible plans that grow with you
Reviews
Smart product review tool to boost brand credibility and sales
Essentials
$11month
review requests per month
Pro
$119month
review requests per month
- Net Promoter Score (NPS) surveys
Post-purchase NPS survey to track customer satisfaction towards your products and service
- Referral coupons
Offer a discount for customers and their friends as an incentive to share their reviews
- Advanced email triggersRequires Tracking plan >
Integrate with AfterShip Tracking to automatically send review requests after orders are delivered
- Google reviews
Expand your online reach and build trust with shoppers by showcasing reviews on Google Shopping and review snippets in Google results
- Klaviyo integration
Sync review and NPS data with Klaviyo to use them as custom properties for targeted campaigns
- Expert help for widget setup
Our experts will help you integrate the review and star rating widgets on your store
Enterprise
Custom
20,000+
review requests per month
- 99.9% uptime SLA
High service availability lets you run your business with peace of mind
- Dedicated customer success manager
A dedicated expert will be on hand to answer questions, give advice, and provide solutions
- Dedicated onboarding manager
We make onboarding easy and worry-free so you can start driving sales as soon as possible
- Silver support plan
Faster response times, a dedicated support team, and our 99.9% uptime SLA
Just starting your business? No problem! We have a Free plan which includes all our basic features. Choose Free
Full comparison
Trusted by the world’s leading brands
Flexible collaboration, advanced security
Try the team plan free for 7 days
Allow your team to work across AfterShip products, while retaining control and ensuring security.
Team
Member access for growing organizations
$10
per member / month
Features
Key features:
- Access to all products
- 3 default roles
- Two-factor authentication (2FA)
- Single sign-on (Google, Shopify, BigCommerce)
Enterprise
Full customization and management options
Custom
Features
Key features:
- Enterprise single sign-on (SSO)
- Custom roles and permissions
- Sub-organization management
- Member management API
Additional support and guidance
All plans include standard support
Upgrade to Silver or Gold for faster response times and expert advice to help your business run smoothly.
Silver
20%
of the product subscription fee
With a $200 / month minimum per product
Features
Key features:
- Response time: 10 mins (chat) and 2 hrs (email)
- Dedicated onboarding manager
- Customer success manager
- Account health checks
Gold
30%
of the product subscription fee
With a $400 / month minimum per product
Features
Key features:
- Response time: 2 mins (chat) and 15 mins (email)
- Critical issue updates every 30 mins
- Developer support
- Implementation consultant
Security and prebuilt integrations included
70 apps and integrations
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.
ISO 27001 certification
The world’s most rigorous standards for managing information security and privacy.
GDPR compliance
We are GDPR compliant to protect data and privacy in Europe.
How do I know which plan to choose?
How can I collect reviews from my store customers?
AfterShip Reviews allows you to send automatic, branded review request emails to collect authentic feedback from your customers. You can also encourage store visitors to leave reviews by adding a "Write a review" button right on your website.
How many automatic review requests will I need?
Plans are based on the number of orders you have per month/year. Multiple review requests count as just 1 if they are all sent for the same order. So, we recommend choosing based on the number of orders you think you'll get.
Is AfterShip Reviews compatible with Shopify and Shopify Plus themes?
Yes! AfterShip Reviews is compatible with all Shopify themes and Shopify Plus and is 100% mobile responsive to suit your store design on all devices.
Will this app help improve my store's SEO?
Yes. AfterShip Reviews lets you collect genuine reviews from your customers, helping you to boost your website visibility in Google organic search and Google Shopping.
Get started in only 30 minutes
Connect with our team, and we’ll show you how to utilize your marketing tools to engage with your customers.