100+
Couriers Integrated
Half a million
Monthly shipments
Worldwide
Ship-to countries
E-Commerce
Industry
How Inspire Uplift increased their repeat sales by 40% with AfterShip?
Inspire Uplift is an emerging online marketplace serving more than 1 million customers worldwide.
CHALLENGE
Inspire Uplift needed a way to keep customers informed of their deliveries and proactively monitor and manage any delays in transit. Some important aspects considered were integrations with
- email platforms
- SMS platforms
- review platforms
SOLUTION
Inspire Uplift partnered with AfterShip for several reasons. AfterShip has a robust tracking platform that partners with over 700 carriers worldwide which can be easily toggled on and off within the platform. Also, AfterShip has over 30 apps & integrations easily configurable, many of which we use daily.
RESULTS
- Click-thru-rate on email notifications increased by 40%
- 30% increase in repeat sales
- 75% reduction in WISMO (Where is my order?) tickets
- Track page visits witnessed a jump of 3 times per order
AfterShip helped Inspire Uplift greatly improve our customer experience and transparency into the entire shipment process globally across many carriers. Without a platform like AfterShip, it would be difficult for us to serve customers globally on the scale we currently do.
AARON WALLACE
CEO, INSPIRE UPLIFT
