How Inspire Uplift increased their repeat sales by 40% with AfterShip?

100+

Couriers Integrated

Half a million

Monthly shipments

Worldwide

Ship-to countries

E-Commerce

Industry

Inspire Uplift is an emerging online marketplace serving more than 1 million customers worldwide.

CHALLENGE

Inspire Uplift needed a way to keep customers informed of their deliveries and proactively monitor and manage any delays in transit. Some important aspects considered were integrations with

  • email platforms
  • SMS platforms
  • review platforms

SOLUTION

Inspire Uplift partnered with AfterShip for several reasons. AfterShip has a robust tracking platform that partners with over 700 carriers worldwide which can be easily toggled on and off within the platform. Also, AfterShip has over 30 apps & integrations easily configurable, many of which we use daily.

RESULTS

  • Click-thru-rate on email notifications increased by 40%
  • 30% increase in repeat sales
  • 75% reduction in WISMO (Where is my order?) tickets
  • Track page visits witnessed a jump of 3 times per order

AfterShip helped Inspire Uplift greatly improve our customer experience and transparency into the entire shipment process globally across many carriers. Without a platform like AfterShip, it would be difficult for us to serve customers globally on the scale we currently do.

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AARON WALLACE

CEO, INSPIRE UPLIFT

Boost customer retention with a branded tracking experience.