The sooner we drop the ‘e’ out of ‘e-commerce’ and just call it commerce, the better.

Bob Willett - Former CEO of Best Buy

Bob Willett


The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.

Seth Godin - Founder of Squidoo.com

Seth Godin


I spend my time being a retailer, not an economist.

Mike Duke - Former CEO of Walmart


Communications is at the heart of e-commerce and community.

Meg Whitman - CEO 0f Quibi


Lots of people are going to sell clothes online. But not a lot of people have built a brand, a living, breathing brand that people feel like they're part of.

Sophia Amoruso - Founder of Nasty Gal


Power is winning the battle over who owns the customer: the brand or the retailer.

Ronald Lauder - Chairman Emeritus of Estée Lauder Companies